Refund Policy

Edjuvenate is committed to providing a high-quality educational experience. If you are not satisfied with our services, we offer the following refund policy:

 

Refunds for Educational Institutes

• Annual Subscriptions: Schools that purchase annual subscriptions may request a refund within the first 30 days of the subscription period. After 30 days, refunds will not be granted.

• Individual Plans: Schools that purchase individual plans for their students may request a refund within 7 days of the purchase date.

 

Refunds for Students

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• Individual Plans: Students who purchase individual plans may request a refund within 7 days of the purchase date.

 

Refund Process

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To request a refund, please contact our customer support team at admin@edjuvenate.com. You will be required to provide your order number and reason for the refund.

 

Exceptions

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• Custom Plans: Refunds are not available for custom plans that have been tailored to specific school or student needs.

• Non-Refundable Services: Certain services, such as live tutoring or workshops, may be non-refundable.

• Late or Incomplete Requests: Refunds may not be granted if the request is received after the specified refund window or if the required information is incomplete.

 

Please note that refunds will be processed in accordance with our Terms and Conditions.